Online Helpdesk for Learning Advice
Wouldn’t it be handy if there were an independent and professional contact point which employees could approach with personal learning and career queries, as a form of support to your own advisory capacities in the field of Learning & Development ?
Who is responsible ?
Keeping the expert knowledge and skills of one’s workforce up to date remains a crucial issue to every business and organisation. And particularly now, it is more important than ever.
If we were to ask the following question at your organisation:
‘Who is responsible for training and personal development of the workforce ?’,
would your employees wholeheartedly answer: ‘I am!’ ?
Well, that would be a step in the right direction. But, what is actually the right direction for employees ?
That’s where EduCall comes in.
EduCall
An independent Online Helpdesk for learning advice.
When tailor-made advice and information is required (aligned with your organisation’s principles) or assistance in selecting a training course or some other form of education, employees, managers or HR consultants can approach us for professional and objective advice. If necessary, we can put you in touch with a professional trainer, coach or educational expert. In this respect, we are not affiliated with any particular educational body or institute whatsoever, though we do have a sound understanding of the market.
Online
Online: How does that work? There are various (combined) options:
1. written: Q&A via the Internet or intranet
2. telephony: contact with our helpdesk
3. walk-in consultation on site.
With the assistance of an experienced learning advisor, who asks crucial questions or helps you view the matter from a slightly different perspective, you can achieve better results or make more accurate choices.
We draw up a specific contract for each organisation’s use of the Online Helpdesk, in which we jointly define the content and type of advice required and the remuneration applicable.